At 3G Contact Center, our primary method for conducting marketing research is through a customer satisfaction survey that is extremely effective providing truthful and accurate feedback. Our customer satisfaction marketing survey is a powerful tool for measuring customer satisfaction levels in your client pool, since its simple format basically involves brief quantitative and qualitative questions that clearly reveal customer insight. By utilizing this type of survey and implementing it into our call center customer service, we give customers a way to discreetly and anonymously voice their experiences with your business. We convert this type of data from our customer satisfaction survey into easy-to-ready graphs, charts and printouts.

Our Customer Research Specialists who conduct our call center customer satisfaction marketing possess specialized skills and training to make sure that our call center customer satisfaction is carried out in the most efficient and respectable manner.

We cover a broad range of topics to more closely tailor to your specific industry and company characteristics. Our marketing survey questions deal with businesses in the following fields:
 

• Car dealerships

• Retail businesses

• Restaurants

• Online retail services

• Factories serving businesses and