No busy lines, no lost opportunities. 3G Contact Center happily takes the calls you're too busy to handle. If you experience an increase in caller traffic, but not enough to warrant additional staff. Eliminate hold times and busy signals during peak calling times. 3G Contact Center will take your overflow calls when all your lines are busy or when staff is unavailable to answer the call. The flexibility of this service means that you are only paying when we answer your calls, not during your slow periods. You can guarantee your callers will never be greeted with busy signals nor will urgent matters have to wait on hold until someone in your office can answer the call.