Request Information Form

1) What are your primary need a call center to perform? *

Take sales orders

Generate and qualify inbound leads

Provide technical support

Generate and qualify inbound leads

Process applications

Schedule appointments

Respond to and manage email

Provide live web chat support

Provide answering/messaging services

Other (please specify):

2) How many inbound calls, emails, and/or inquiries do you expect to outsource on a monthly basis? *

Not sure

1 to 499

500 to 1,999

2,000 to 4,999

5,000 to 9,999

10,000 to 19,999

20,000+

3) When do you want to begin using call center services? *

ASAP

In two weeks

In one month

4) What type of call center outsourcing coverage do you need? *

Dedicated 24-hour coverage

Normal business hours coverage only

Normal business hours plus weekend and/or holiday coverage

Others

5) What is your estimated annual budget for outsourced call center services? *

Less than $2,500

$2,500 - 4,999

$5,000 - 9,999

$10,000 - 19,999

$20,000 - 49,999

$50,000 - 99,999

$100,000+

Not sure - please advise

6) Your Location:

7) Email:

8) What additional call center services would you like provided? *

Take sales orders

Credit card processing

Regular reporting

Web-enabled stations

Product or direct mail fulfillment

Schedule appointments

Foreign language support

Other (please specify):